Helping mission-driven and for-benefit enterprises fulfill their purpose

Since 2002, we've worked with hundreds of clients to help align their organizations and bring cohesion to their mission-driven and for-benefit brands.

Our approach to helping our clients is a holistic one. It's more like business design than traditional management or marketing consulting but our roots lie somewhere in the middle. We help our clients go deeper, crafting an enduring framework where management, marketing, messaging, and ultimately - people - can do their best work for years to come.

While we are often approached because of an initial need (such as refining a brand identity, launching a new campaign, or launching a new product), we provide the most benefit to organizations that are open to conversation.

Our completed work results in alignment for organizations that are asking questions such as:

• How can we attract more clients or donors?
• How can we better reflect the organization we are today?
• How can we help our staff communicate clearly and consistently?
• How can we connect more deeply with our clients, donors, and staff?
• How can we inspire others to join us in our mission?
• How can we use technology and social media more effectively?
• How can we be the organization our leadership envisions?
• How can we provide the experiences our customers require?

Provocative insights for the mission-driven

Infusion understands the business and organizational models of mission-driven and for-benefit enterprises - the goals, financial models, management challenges, regulations, and unique political and cultural dynamics that permeate day-to-day business operations. Our ongoing study of key trends in donor relations, generosity, consumerism, experience development, innovation, changing competition, and new media yield results and inform our strategies.